Footwear Warranty

Your purchase satisfaction is important to us, that’s why all Unparallel Sports footwear purchases are covered by a limited one-year warranty against manufacturing defects in materials and workmanship. Issues of size or damage due to normal wear-and-tear, abuse or accidents are not covered by this warranty.

Except as expressly stipulated, Unparallel Sports footwear disclaims any and all warranties, express and implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

If you think you have an issue covered by our warranty, please take your shoes to the Unparallel Sports designated retailer where they were purchased for a review and evaluation. This is the most efficient approach for proper handling of your warranty claim.

In the event you cannot return your footwear to the retailer where they were purchased, we can review your footwear directly for your warranty claim. Please complete the Exchange, Replacement & Return Form and return it, with your shoes, to the following address and we will contact you as quickly as possible:

UnParallel Sports
3801 Artesia Ave
Fullerton, CA 92883

Footwear Returns and Exchanges

Are you disappointed in your purchase due to having ordered the wrong size or color? Exchange your shoes (in new condition), within 30 days of purchase, to the designated retailer where they were purchased to receive the correct size and/or color. If you have purchased your shoes through the Unparallel Sports website or are unable to return your footwear to your designated retailer, simply complete the Exchange, Replacement & Return Form and return it, along with your shoes (in new condition) to the following address and we will credit your purchase once we have processed your return.

UnParallel Sports
3801 Artesia Ave
Fullerton, CA 92883

Replacement Soles and Laces

In need of replacement laces or insoles? Simply complete the Exchange, Replacement & Return Form with details of your footwear purchase, and mail it to the following address and we will be in touch to discuss replacement:

UnParallel Sports
3801 Artesia Ave
Fullerton, CA 92883